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Privacy policy

Privacy Policy. 

The Privacy Policy is part of these Terms and Conditions. This Privacy Policy can always be consulted on the Website. Please read this Privacy Policy carefully, as it contains the rights and obligations of the visitor of the Website/Customer with regard to STERA. 

The processing of the personal data takes place under the responsibility of STERA (see contact information in article 1).

STERA strives to comply with the Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data, transposing, supplementing and implementing the European Regulation 2016/679 of 27 April 2016 on the protection of personal data. to live.

By placing an order on the STERA Webshop, the Customer expressly authorizes the processing and use of his/her personal data for purposes such as the administration of the customer base, the management of orders, deliveries and invoices, solvency monitoring, marketing and advertising. Processing for marketing purposes and individualized advertising only takes place if the customer has expressly agreed to this during the order process.

The personal data collected for this purpose are surname, first name, address, e-mail and telephone number.

The personal data are stored and processed by STERA for a period that is necessary in function of the purposes of the processing such as and in function of the contractual relationship between STERA and the Customer, in particular for the duration of the requested provision of services and in accordance with applicable law.

STERA will not transfer the data to third parties, with the exception of the third parties that STERA calls on to deliver the Product to the Customer, ie PostNL. l.

The Customer has a legal right to access and possibly correct your personal data. 

Provided proof of identity (copy front of identity card) you can obtain the written communication of your personal data free of charge by means of a written, dated and signed request to STERA. If necessary, you can also ask to correct the data that would be incorrect, incomplete or irrelevant.

The Customer is responsible for keeping his login details and the use of his password confidential. Your password is stored encrypted, so STERA has no access to your password.

STERA keeps online (anonymous) visitor statistics in order to see which pages's of the internet site are visited to what extent.

If you have any questions about this Privacy Policy, please contact us at